It’s been one of the toughest years for our industry to date, so we feel that there’s never been a better time to share our success! We’re proud to announce that AX The Victoria Hotel has clinched a British Airways Customer Excellence Award! This award, presented every year to British Airways’ top-rated hotels, is based entirely on the opinions and unbiased feedback of the most respected judges of all – our customers.
With an overall score of 9, this award is yet another confirmation that our guests appreciate the team’s hard work to create unforgettable experiences. We’re delighted to have impressed our customers this year and that our efforts have been recognised and rewarded accordingly.
British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays. Reviews are collected from genuine customers via Reevoo (www.ba.com/reviews) – an independent and impartial third-party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten. This year, British Airways have gathered over 23,914 verified reviews for the hotels and are giving out 475 Customer Excellence Awards, which means that AX The Victoria Hotel has ranked within the top 4% of the highest-rated hotels for 2020.
Well done to all the AX The Victoria hotel team!
Book your stay at the renowned AX The Victoria Hotel in the heart of Sliema.